Swiss Food & Beverage Service Professional Diploma
This Diploma program prepares students to deliver exceptional guest service experiences across a wide range of food and beverage service environments, aligned with international hospitality standards. The program builds strong operational expertise in restaurant service, beverage operations, and front-of-house management, using professional tools and techniques practiced by leading global hospitality brands.
By the end of the program, students gain a thorough understanding of Food & Beverage operations, enabling them to perform confidently and independently in service roles.
Graduates are industry-ready professionals, well-positioned to progress into supervisory and leadership roles within a short period of time. The curriculum is benchmarked against the Swiss vocational competency framework, ensuring global relevance and excellence.
Program Aims
Graduates of the Food & Beverage Services Diploma will be proficient in the following activities and distinguished by these professional behaviours:
International Service Standards
Deliver high-quality food and beverage service following international service standards
Agile Teamwork & Operations
Demonstrate the ability to work independently and as part of a team in fast-paced service environments
Guest Relations & Etiquette
Exhibit strong guest orientation, communication skills, and service etiquette
Responsible Service & Cost Control
Apply principles of cost control, sustainability, and responsible service practices
Hygiene & Safety Compliance
Follow strict standards of health, safety, hygiene, and environmental protection
Certification Pathway
Foundation Certificate
Students develop core service skills required to operate effectively in professional Food & Beverage environments. Learning is reinforced through structured On-the-Job training.
Intermediate Certificate
Students develop core service skills required to operate effectively in professional Food & Beverage environments. Learning is reinforced through structured On-the-Job training.
Advanced Certificate
After one year of study or combined with prior professional experience, students focus on advanced service techniques, supervisory responsibilities, and operational management. Program completion includes intensive On-the-Job application of all acquired competencies.
Curriculum Breakdown
- F&B Service Techniques
- Beverage Knowledge, History and Practice of Coffee and Tea.
- Restaurant Sales Techniques
- Core learning
- Service techniques, banqueting.
- Wine, restaurant and bar set-up, waste separation and recycling
- Room service, storage and receiving, purchasing, pricing
- Service and communication, Digital workplace skills
- Fine dining, bar operations, butler service, food and wine matching, spirits, aperitifs and cigars
- Standards and SOPs, staffing, scheduling and F&B cost control
- Marketing, customer value, segmentation and sales promotion
- Business and Professional practice
Master F & B Excellence
Benchmarked against Swiss vocational frameworks for global kitchen careers.
Program Highlights
- Benchmark Swiss VET Standard
- Levels 3 Certificates
- Learning Model On-the-Job Training
Hands-on Practice in Luxury Hotels
Students train on hotel floors and learn in production kitchens under expert supervision.